Optimize technician tracking
Reach customers on time with our Dispatch Board
The customers do not like to wait and they get disappointed with the professionals that arrive late. The service providers can now use the ProsusMSA Dispatch board to optimize the tracking of tracking of the technicians so they can reach the customers on time.
Keep your fleet a step ahead
The vehicle problems, traffic delays and last-minute scheduling are some major factors that can keep your techs from being on time. You can now avoid a number of disrupting factors with the field service management software so that the technicians can easily arrive on time.
The dispatchers can easily keep your fleet proactive throughout the day with the ProsusMSA’s workforce scheduling tools. They can easily extend, shorten, or reschedule the jobs with a simple click.
Pick the right tech for the job
The access to the job histories, customer information, and the call recordings has become a lot easier with the ProsusMSA Dispatch Board.
The Capacity Planning tool is designed to categorize the techs according to their specific skills. Thus, you can schedule your team in an effective manner.
Build a strong connection between field and office
The dispatchers can use the ProsusMSA Dispatch Board to build a strong connection between the techs and customers. They can use this feature to send and receive SMS texts. Thus, all the customer opportunities can be addressed effectively.
PROSUS, MSA | THE WORLD’S FIRST MANAGED SERVICE AUTOMATION (MSA) SOLUTION.