Instant Response to the customers
Keep the customers in the Loop with the Customer Services Software.
Today, the customers need an instant reply to the queries they send to you. This is where you can use customer service software to stay ahead of all your competitors. You can easily set different features that best suit your customers’ needs.
Let them know you’re on the way
The ProsusMSA customer service software can send instant updates to the customers about your arrival time. Additionally, you can share bios of the technicians with this software. Thus, you can serve your customers the best way possible.
Send/receive SMS texts
The texting feature offers an extreme level of comfort to the customers. Here are some amazing tasks they can perform with the texting feature of ProsusMSA customer service software.
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Booking an appointment
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Rescheduling appointments
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Asking questions before an appointment
Arrival on time
Today’s customers are capable of tracking their orders with mobile technology. It’s time to introduce them to a technology that gives them the flexibility to track professional services.
With the ProsusMSA tracking feature, the customers can stay informed about the location of your truck. As a result, they can stay informed about the exact arrival time of the professionals.
PROSUS, MSA | THE WORLD’S FIRST MANAGED SERVICE AUTOMATION (MSA) SOLUTION.