Grow Your Business
Use your Business Data to achieve ultimate success with ProsusMSA Reporting
Hard work with a proper growth strategy is the ideal way to grow your business. Keeping an eye on the analytics is the best way to build an ultimate growth strategy for your business. The ProsusMSA Reporting tools help boost your strengths by overcoming the weaknesses.
Keep an eye on your strengths and weaknesses
You can now customize our dynamic dashboard to keep an eye on the most important metrics and KPIs.
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Track trends with the daily, weekly, or monthly revenue
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Keep an eye on the real-time stats with the cloud-based sync
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Sort transactions by department, business unit, or date range
Boost your team’s productivity
The business owners can now stay informed about the real-time performance of their employees in the field. Our technician scorecard makes it easier for you to keep an eye on the performance of each individual.
With a simple click, you can also take a look at the specific metrics. As a result, you can boost your team’s productivity and sharpness by providing them essential coaching when needed.
How Well CSRs are performing?
You can now review the conversions, incoming calls, and other CSR metrics with the ProsusMSA CSR Scorecard. The ProsusMSA keeps the data into different categories so you can easily access it. Thus, you can reach out to customers that didn’t convert and also provide essential training to CSRs when needed.
PROSUS, MSA | THE WORLD’S FIRST MANAGED SERVICE AUTOMATION (MSA) SOLUTION.